Products and Services
- Orders that you order through the site will be approved when you receive a confirmation from zalmonfabric.com. The confirmation will be emailed to you.
- Payment of your order can be done via Bank Transfer and Credit Card.
- The price charged to you is in accordance with the amount of the order price.
- Prices of products and shipping services may change as per zalmonfabric.com policy without prior notice.
- All information about offers, gifts, promotions, products through promotional media or print media can be directly asked to our staff or by email to: [email protected].
Payment System from Visa / Master
To provide ease and certainty for customers in transactions at www.zalmonfabric.com, we have now implemented an online payment system when customers purchase products online using the Visa / Master payment system option and all transactions will be processed in currency Indonesian Rupiah. Our secure payment order process is secure with the Secure Sockets Layer (SSL) protocol whereby SSL provides the full security of every customer and the freedom to shop online without any worries about the possibility of stealing credit card information.
Transactions through online payment page
- Booking the product through payment gateway www.zalmonfabric.com can be done every Monday to Sunday hours 00.00 until 23.59.
- Each customer will be charged a booking fee per transaction whose is fully regulated by www.zalmonfabric.com
- On-line product redemption can only be served on certain designated store sites.
- Cancellation of products that have been ordered can only be done manually (submit cancellation request) to www.zalmonfabric.com.
Booking Procedures & Payment Online
- Customers can login first at www.zalmonfabric.com. For customers who have not registered as a user / member must fill out the registration form in advance to be able to login and transact on the site www.zalmonfabric.com After successful login, the customer can place an order online, then fill in ordering information and credit card data on payment Page online as follows:
- Customer name and address
- The type of card used
- Credit card number and type of Visa / Master credit card
- The type and quantity of products ordered
- Product delivery address
- After successfully ordering the product on the online payment page, then proceed with the approval of online transactions that have been successfully done.
- Customer is required to click Disclaimer (“I accept …) before making online payment approval of the terms and conditions imposed by www.zalmonfabric.com
- Customer pays as a willingness and approval of the booking transaction at the transaction value, indicated by the approval of the debiting card processing Bank.
- Customer is then required to complete payment and if payment transaction has been successfully done, we will send payment receipt by e-mail to the e-mail address stated in buyer's personal data within 1 (one) day after payment process completed.
- Customer are required to keep a proof of payment if at any time required in the payment confirmation process.
- All transactions will be processed within 1x24 hours.
- Zalmonfabric.com reserves the right to refuse a customer's transaction if it is deemed inappropriate.
- For now credit cards that can be processed are credit cards issued by banks located in Indonesia.
- Delivery of product will be done after zalmonfabric.com receive payment confirmation via Payment Confirmation (at home page of the site) for transaction made by customer max 1x24 hours of workday. Customers can find out the order status by using the option in Order History located on My Profile right side (customer is requested to log in first)
- Delivery may be made on the same day if product order and payment confirmation to zalmonfabric.com before 10.00 am (business day). This applies to phone bookings for the Jakarta area and for small items only.
- Product shipping cost will be charged to the customer. The cost mechanism is fully adjusted to the cost of the courier service used.
- Zalmonfabric.com is not responsible for any damage to the goods / packages caused by third parties such as courier services used.
- Shipping using courier service:
- EMS, DHL, FedEx For international customers
- Warranty is given after the customer fulfills all terms and conditions set by zalmonfabric.com.
- The warranty is valid only in the territory of the Republic of Indonesia.
- Specifically products that have an official warranty of the product purchased, zalmonfabric.com can only assist in the warranty claim on the product (as long as the warranty is valid and must include a warranty card and purchase receipt)
- Warranty does not apply if:
- Invoice and original warranty card is damaged, lost or can not be shown.
- The serial number of the product is damaged, missing, there are strokes or handwriting.
- Seals stamped after repair of the product have been defective, damaged or exposed during the warranty period.
- The product has been dismantled by other parties besides the warranty provider.
- Items purchased are clearance sale, last stock, display.
- Damaged by animals or insects such as lizards, rats, etc.
- The product becomes damaged by errors in installation or use, accidents, falls, natural disasters, lightning strikes, exposure to liquids, changes in utility voltage, etc.
Cancellation, Returns and Exchange of Products
- Cancellation of transactions can only be made if the goods have not been sent by zalmonfabric.com. For canceled transactions will be subject to a Cancellation Fine of Rp. 100.000, -. Cancellation of transactions can only be done via email to [email protected].
- Complaints and claims on your order must be informed to zalmonfabric.com within 1x24 hours of receipt of your transaction and goods receipt.
- Items purchased can not be exchanged or refunded, unless the contents of the package differ from those ordered.
- Goods exchanged must have been received a maximum of 2x24 hours of workday since the claim was filed. For out of town refer to the postmark / courier date. Goods received through this limit will be subject to a cancellation fee of Rp. 20,000 / day.
- Zalmonfabric.com can only accept returns of ordered items in intact state, undamaged seal and absence of physical damage to the packaging.
- Zalmonfabric.com will not serve any customer claims for online transactions that occur due to credit card misuse. Customer is solely responsible for the ownership of the credit card.
Product Overview and Condition
- The status of the goods is presented as accurately as possible with periodic updates that are subject to change at any time.
- The product conditions are as follows:
- Items are sealed / wrapped accordingly from the manufacturer.
- It is possible that there are color differences in goods that are not exactly the same as that displayed on the site, can be caused by the lighting factor and setting / resolution of computer monitors and can not be used as a reference.
- Customers must ensure product details / information that meet the required specifications prior to approval on the online payment page.
Product Price and Purchase / Payment Confirmation
- The price of the product to be paid is as stated in the shopping cart and / or order invoice (payment page).
- If there is a change in price, then the applicable price is the price corresponding to the total shopping information displayed in the payment page.
Anticipate Credit Card Abuse on Online Transactions
Anticipate via site:
- Subscribers are required to register as a member on www.zalmonfabric.com site by providing complete information about the personal data and type of card used when making a payment via credit card.
- Zalmonfabric.com will add a key question for customers who will make payments online.
- Key questions will always arise whenever the customer will approve the transaction.
- Verification via phone: zalmonfabric.com will verify via phone to ensure that the customer is a credit card owner who transacts online.
Privacy and Security
- We guarantee the security of your personal data using the service zalmonfabric.com.
- All your personal information we protect completely. The confidentiality of the information you enter in zalmonfabric.com will be taken care of for your benefit.
- Zalmonfabric.com may change and update the terms and conditions of this site at any time. We will notify those changes on the site and e-mail if deemed necessary. Changes to these terms and conditions will apply immediately upon incorporation into the site.
- You can register to become a member of zalmonfabric.com site by filling out the registration form. Once the registration is approved (meet the terms and conditions), you will shop freely at zalmonfabric.com
- To register, you are required to provide your active email address. This e-mail address will make it easier for us to verify your identity on the next visit. If you register using a fictitious email address or email address of another person, zalmonfabric.com may close your account without prior notice. In addition you must provide a password that will be used to access the material and services zalmonfabric.com
- You will not be charged for opening an account at zalmonfabric.com. However, you will be charged for the purchase of all goods or services at zalmonfabric.com according to the price stated on the site. You are required to send the funds to the zalmonfabric.com account we have listed on the site. All cost of goods or services you ordered will be charged to you.
- Zalmonfabric.com will process your order product after you make payment and send confirmation to zalmonfabric.com party by filling out the payment confirmation form
- If you have any questions about the payment you can send to [email protected]
Intellectual Property Rights
All designs, photographs and images listed on zalmonfabric.com can not be disseminated by any parties and for any purpose, unless written consent from zalmonfabric.com is provided.
Things Not Allowed
- Parties zalmonfabric.com will report to the authorities over any mode of fraud that essentially want to profit unilaterally and the zalmonfabric.com party only serve orders that have been paid off.
- Any issues can be discussed carefully. Parties zalmonfabric.com will report to the authorities for any defamation, libel in forums, mailing lists or other media without being ascertained the truth.
- You can not make any claim to zalmonfabric.com for your breach of the terms and conditions of use of the zalmonfabric.com site.
- You may delete your account at zalmonfabric.com by contacting [email protected] or via the contact page we provide. To cancel such account you are required to provide information to zalmonfabric.com that you are the original owner of the account. Your account will be canceled once there is a confirmation between zalmonfabric.com with you regarding your identity authentication authorization.
- We reserve the right to cancel your account without prior notice for the benefit of the zalmonfabric.com site. Deletion of this account may occur in the event of any matters including, but not limited to: a) a violation of the Terms and Conditions applicable at zalmonfabric.com, b) requests from a legal entity or a government agency, c) requests from you alone, and ) Periods of long account inactivity, and d) fraud cases perpetrated by you or harmful to others.
- Cancellation of your account will result in the following: a) Your order will be removed from zalmonfabric.com, b) your password will no longer apply so you can not access portions of password protected sites, and c) You can no longer use Service zalmonfabric.com
Complaint or Question
If you have any questions or concerns, you can contact [email protected]
Settlement and Law
- The terms and conditions stipulated on the zalmonfabric.com website regarding our products and services are covered by the laws and regulations applicable in Indonesia.
- Any dispute arising out of the execution of the sites and services provided by zalmonfabric.com with you shall be settled by deliberation and kinship, unless there are matters which are disturbing and involuntary to the people we will proceed legally.